The Salesman at Group 1 Toyota were very transparent. Garni Apelin and Victor U. was very through with me. They didn't do the switch and bait with me like Grp. 1 Acura. I prematurely gave them a great survey. I had a delayed reaction. I didn't realize how gullible I was. Thank you Group 1 Toyota.

My technical adviser Ernest j;great guy and he has a knowledge of mechanical advise of Toyota

Very disappointed by the service department not having the vehicle ready on time and not calling to give any updates

Came in for oil change 8 am. Four hours to complete. Only got out that soon because I complained to service manager.

Nice service. I like so much. And I believe retourn soon possible. Very good. I like

I am a long term regular customer. Bring my Toyota to get it serviced at Sterling McCall Toyota for the past 20 years. The past two service appointments have taken up to 4 hours for just an oil change and maintenance service inspection. During my last service appointment they left off the tire valve stem caps on all my tires and one center wheel cap. I am definitely not coming back to this dealership. I drive an hour to bring my vehicle to get it serviced and it is not worth the drive. The service has most definitely deteriorated over the past year. I am not satisfied at all with the level of service provided.

Lupe that works in sales and Mauricio that works in fiance were tremendously helpful and very customer friendly. They were so polite and genuinely kind. They were not forceful in any way but rather attentively listened to our desires. We would recommend Group 1 Toyota!!! Thank you Lupe and Mauricio so very much for your extravagant service. We truly are satisfied with our purchase. Clinton Rodgers Clear Lake area in Houston, TX

Nice waiting area with free coffee, cappuccinos, & water. I had an appointment for 11:20 on Saturday morning. I arrived just before my appointment time but ended up sitting in my car for 35 minutes waiting for them to actually process my car. Not a five star interaction.

George, the service advisor was very personable. Explain everything to me… wait time and service was OK….. for all that I had done it was reasonable

Obi did a wonderful job. Appreciate the staff and the coordination to get the same done.

Amazing service from Kevin Ramos Cruz and his management. Thanks for your help! 10/10.

The huge purchase for me was the best experience I have ever had at a dealership. From the friendly greeting at the door, to T.J. leading and walking me through the process with his partners, to the signing of the paperwork. The day for my family and me was so special, as the situation which brought me in was very difficult. We all left happy and I love me car! Thank you!

Since the long, lengthy construction it is very nice and comfortable waiting area, and inviting.

Always gives great customer service. I've bought 3 cars from this location and haven't been disappointed.

Great service. Fast. Efficient. Friendly. Waiting area is comfortable and has coffee machine. Transportation provided after dropping off your car if you live not too far away